A small, senior, in-house team – licensed, based in Hong Kong, and reachable by name.
In short: Paramount Asia is run by a small in-house team in Hong Kong – placement specialists, a documentation and visa lead, helper relations and aftersales care. One named specialist owns your case from first consultation to first working day, so you never re-explain your situation to a new voice.
No outsourced middlemen and no call centre. The person who takes your first call is the person who sees the placement through.
Names, photos and bios are Client to supply: real names, headshots and short bios. Roles below reflect how the work is actually divided.
Managing Director
Sets the service standard, owns licensing and compliance, and personally reviews escalations. Signs off every fee range published on this site.
Senior Placement Specialist
Your main point of contact. Runs the consultation, shortlists helpers against your household's actual routine, and coordinates interviews.
Client Care & Aftersales
Handles the settling-in window – check-ins, replacement requests, and the questions that only surface once someone has moved in.
Documentation & Visa Lead
Owns contracts, Immigration submissions, medicals and insurance paperwork. Tracks every deadline so nothing on your side stalls the start date.
Helper Relations
Looks after the helper's side – honest briefing on the role, arrival support, and welfare check-ins. A fair placement needs both sides represented.
All portraits are illustrative stock placeholders until consent-cleared photos are supplied (PDPO).
Case ownership stays with one specialist. These are the people who support them behind the scenes.
| Stage | Who you deal with | What happens |
|---|---|---|
| First enquiry | Senior Placement Specialist | A 30-minute consultation – your routine, your timeline, and a straight answer on cost. |
| Shortlisting & interviews | Senior Placement Specialist | Profiles matched to your household, interviews scheduled, questions prepared for you. |
| Contract & visa | Documentation & Visa Lead | Contract, Immigration submission, medical and insurance – tracked to the start date. |
| Arrival & first weeks | Helper Relations | Briefing, arrival support and the practical settling-in help both sides need. |
| Settling-in onward | Client Care & Aftersales | Welfare check-ins, replacement window, and a specialist who still answers. |
Your named specialist stays your point of contact throughout – the table shows who is doing the work behind them, not who you have to chase.
We ask employers to take hiring seriously, so we hold ourselves to it. Everyone client-facing is trained on Hong Kong's Employment Ordinance (Cap. 57) and its regulations (Cap. 57A), the Standard Employment Contract, and the Immigration Department's current process for foreign domestic helpers. Licensing details and registrations are published on our accreditations page rather than described vaguely here.
PASIA is small by design, but we do open roles – placement, documentation and client care. If you know this industry and think it should be run better, we would like to hear from you.
Book a 30-minute consultation and you will be matched with your named specialist on the first call – not passed around afterwards.
